26th March 2013, 7:58 PM
Yeah, really bizarre. I actually had to put "EA support number" into Google in order to find out what it was, through a third party. I will say this, it takes about an hour or two to actually reach someone on that line. I basically call them, get on hold (their phone tree is, fortunately, one of the easier ones to navigate), and then set my phone on speaker while I go about my business as some of the WORST hold music plays in the background (like Kenny G. ripped off the best hits of the 70's). You'd think they would have music from, say, some of their actual GAMES in there.
For all the trouble EA goes through to hide their support team, it is still one of the best I've ever dealt with though.
For all the trouble EA goes through to hide their support team, it is still one of the best I've ever dealt with though.
"On two occasions, I have been asked [by members of Parliament], 'Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able to rightly apprehend the kind of confusion of ideas that could provoke such a question." ~ Charles Babbage (1791-1871)