13th December 2003, 2:45 PM
The people who are Nielsen people do something that records what they're watching, not sure how it works... and they base all the ratings on that. Seems kind of innacurate to me... there've often been complaints (generally, of course, when a network thinks its show is doing better than Nielsen says; when the show is highly rated for no reason, of course, Nielsen is great...), but it's what we've got.