7th September 2012, 6:49 PM
I love how people can hear my voice mail say "You've reached the voice mail inbox of (my voice) Jason (/my voice)" and still leave a message along the lines of "Hey, Erica, this is Amy from Germany, we're all wondering why you haven't been responding to our calls and we're worried about you, so give us a call back." Yeah, Erica changed her number, and it's no wonder--you assholes won't stop calling!
Then there was this incident at work:
Pre-recorded message: Thank you for calling Publix, located at Cornerstone. If you know your party's extension, you may dial it at any time. For the bakery, press 1; deli, press 2; for all other service departments, please press 3. (customer presses 3) To reach the produce department, press 1; meat, press 2; seafood, press 3; customer service, press 4--(customer presses 4) One moment please. (ring)
Me: Customer Service, this is Jason, how may I help you?
Customer: I dialed the wrong number!
Me: ... Ah, okay--
Customer: (angrily) I DIALED THE WRONG NUMBER!!!!!
Me: ... (hangs up)
In retrospect, I realize they might have meant that they dialed the wrong department number, but even in that case, all they had to do was ask for the correct department and I could've transferred them easily.
Then there was this incident at work:
Pre-recorded message: Thank you for calling Publix, located at Cornerstone. If you know your party's extension, you may dial it at any time. For the bakery, press 1; deli, press 2; for all other service departments, please press 3. (customer presses 3) To reach the produce department, press 1; meat, press 2; seafood, press 3; customer service, press 4--(customer presses 4) One moment please. (ring)
Me: Customer Service, this is Jason, how may I help you?
Customer: I dialed the wrong number!
Me: ... Ah, okay--
Customer: (angrily) I DIALED THE WRONG NUMBER!!!!!
Me: ... (hangs up)
In retrospect, I realize they might have meant that they dialed the wrong department number, but even in that case, all they had to do was ask for the correct department and I could've transferred them easily.