9th June 2007, 8:31 PM
Local places near me? That's a bit redundant. Oh wait, you mean like a local startup game store? Those don't exist, except spoken in whispers on the wind!
Anyway, let me make my position clear here. Yes GR, the game being opened is no big deal if I'm just caring about getting my game. Indeed I had that opinion for a long time. It really isn't a big deal, in and of itself. The point is that the company shouldn't be doing this. It's one of those "little wrongs" that some companies do. With everything else building to a head though, as I described in the REST of that rant (did you read the whole thing? This issue does not exist in a void), basically it becomes a matter of principle.
ABF, I just gotta say that really they DO offer refunds and that lady specifically said so. Maybe some company ledger says otherwise, but that's irrelevent. What matters to the customer is the information they are actually told, not what a piece of paper they never see says. Those employees represent the store with every word they say, and the store is responsible for those deals.
I also have to say that in the past, I would have just taken it, but this has been building up. I'll add one other thing. They DO have an easy solution to the issue of security. Put it on display in those glass shelves up front or behind the counter.
But, I think I'll sum all your reasons they do this with this. I know the stores have good money related reasons for doing these things. I accept that. What I want to make clear is I just don't care. I honestly don't care that they get a better profit margin. I have wants and that store isn't fulfilling it. Their reasons don't matter to me. I'll just go to Best Buy thanks.
Anyway, let me make my position clear here. Yes GR, the game being opened is no big deal if I'm just caring about getting my game. Indeed I had that opinion for a long time. It really isn't a big deal, in and of itself. The point is that the company shouldn't be doing this. It's one of those "little wrongs" that some companies do. With everything else building to a head though, as I described in the REST of that rant (did you read the whole thing? This issue does not exist in a void), basically it becomes a matter of principle.
ABF, I just gotta say that really they DO offer refunds and that lady specifically said so. Maybe some company ledger says otherwise, but that's irrelevent. What matters to the customer is the information they are actually told, not what a piece of paper they never see says. Those employees represent the store with every word they say, and the store is responsible for those deals.
I also have to say that in the past, I would have just taken it, but this has been building up. I'll add one other thing. They DO have an easy solution to the issue of security. Put it on display in those glass shelves up front or behind the counter.
But, I think I'll sum all your reasons they do this with this. I know the stores have good money related reasons for doing these things. I accept that. What I want to make clear is I just don't care. I honestly don't care that they get a better profit margin. I have wants and that store isn't fulfilling it. Their reasons don't matter to me. I'll just go to Best Buy thanks.
"On two occasions, I have been asked [by members of Parliament], 'Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able to rightly apprehend the kind of confusion of ideas that could provoke such a question." ~ Charles Babbage (1791-1871)